Shipping Policy:
1.Our company's international shipping is usually shipped by Air INTERNATIONAL EMS Express Company from China or sometimes Fedex and DHL Express Company.
2.The total delivery time includes not only the shipping time but also the processing time, and it usually takes about 7 days to arrive you.
3.If you are the wholesellers,please contact us immediately,click the Feedback now!
4.Original boxes are always used to send out our shoes. If you demand for another packing form,please let us know before we dispatch your shoes.
5.If the delivery delay is caused by weather, insufficient address information, holidays and customs clearing process,we will not be responsible for the delay fee.
6.After placing orders, please check your email here to get order confirmation,and you also can track your order online with clicking the botton of "Order Tracking" at our website!
Return Policy:
1.before we begin offering our products for sale and send them out,we always inspect them carefully. Therefore,if you can't use the products as you thought before, please contact us first.
2.After you contact us, please send back your order within 30 days of the date we dispatch the goods.
3.Usually,we don't pay the expences caused by the your return or exchange. So please notice that first.
4.The goods you want to return or exchange to us should obey the following conditions: in their original condition , not worn, altered or washed, with all tags attached.
5.We will send back your goods you want to return or exchange within 5-7 days. Please confirm that you get them in time.
6.What if you want to cancell your placed order? Don't worry! just contact us before the order has been dispatched.
Friendly Notice:
If you can't promtly receive your tracking number within 3 days after placing your order, your e-mail server may have seen it as spam. If so, please don't hesitate to contact us for assistance in orders' tracking.
